Field management softwares are an absolute must if you want to scale your contracting business. But which one is the best? Which ones should you stay away from? And what should you consider when choosing one?
For the past 3 years we’ve been helping the trades profit more and manage their software AND we have employees that have directly worked in these softwares for years.
So we’re going to cover 3 of the most popular softwares and give them 2 different ratings, a price to value rating that compares what you get for how much you pay and then an overall rating that takes every aspect into account. Additionally I’ll give you a few things to keep in mind when shopping for a new field management software so you can compare any options you come across or that we don’t cover in this article.
Starting out with Jobber. Jobber is one of the most popular softwares on the market and that’s for good reason. We don’t have anything bad to say about them as of now. They’re priced very fairly alongside having good contract terms and the interface is good. The feature set is pretty complete and it absolutely gets the job done. While it may not be the best option for enterprise customers, it is absolutely amazing for the 1-25 employee companies. Another big thing for us is the support these companies offer and from our own experience, Jobber has incredible support! They not only help you set up the software and get up and running super easily, they also help any time you need it. You also get to talk to a real person instead of just a sales rep which can’t be said about many companies in the industry. Overall this is just an amazing option and you generally can’t go wrong with them. On the price to value we’ll give it a 5/5 as it’s really hard to get something this solid at this price point and on the overall another 5/5 as it’s just good.
Moving onto HouseCall Pro now which if you ask the people of HCP they’d say their Jobbers closest competitor. I don’t think that’s true though. While from the outside they are similar, from the inside they couldn’t be any further. The interface sucks in HCP. It is not at all intuitive and you’ll find yourself asking why they put certain things in certain places. It feels like walking into a messy kitchen and being told to cook something in it. It’s just not fun. Does it get the job done? Yes, it does. And we’ve had clients on this software be able to perfectly run their business out of it. It has a good feature set but it’s just built out in a really strange manner. Additionally it is priced a tiny bit higher than Jobber while being much worse so for that reason we’ll give it a 1/5 on the price to value and then a 3 out of 5 total as it still gets the job done.
Finally let’s cover Service Titan. An absolute beast of a software that has more features than you could ever think of. There’s one small catch though, for every feature you get, you get to pay an extra fee for it. While it has the best and largest feature set of any of the softwares we’ve covered so far, Service Titan has a ton of added fees. They also have awful support… To the point that we wouldn’t call it support, it’s just a sales call. On top of that they do like to roll out new features and just up the price along with them, even if you don’t want them. It’s as if the best product out there is owned by the least consumer friendly business out there. If you do need the features that Service Titan offers that the others don’t then this is really your only option. And as a software itself, it’s absolutely amazing. Just expect your wallet to not be as full as it was before. So for that reason the price to value is going to be a 2/5 since you do get great features but at an absolutely horrible price. Overall however it’s going to be a 4/5 since the features it has are an absolute 5/5.
Those are 3 of the most popular but there many others out there so if you still want to shop around for more, this is what you need to look out for.
#1: Price. Does it fit your budget? And will it make you more money? If it can immediately pay itself back, then great! It fits your budget. If you can’t figure out how to make it pay itself back then maybe you don’t need such an expensive software in that specific moment.
#2: Support. How good is their support? And is it even included? Unless you are 100% confident in your ability to learn the software and most importantly you have the time to do so; make sure the software you pick has good support already included in your plan. Good support is not only a great headache reliever but a massive time saver.
#3: Features. Does it have all you need? If it doesn’t, choose another software. Implementing a new software is complex enough, don’t make it even harder by having to figure out a workaround to that missing feature. Most likely, there is already a software that does offer that feature so go find it.
#4: Contracts and terms. How long do you have to stay with them? How does billing work? How are cancellations handled? Don’t lock yourself up in a cage that you may not like. Make sure you can easily cancel or make sure you’re going to absolutely love the software before signing up.
So that’s everything you need to find the best field management software for your business. If you want further help choosing out a software, consider jumping on a free call with us. We’ll sit down for 30 minutes with you and help you figure out what software is right for you. Just go to WoopEnvironmental.com/Book and we’ll talk to you soon!
Always so helpful! Very responsive. Super professional. Great information and advice for growth!!!